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[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”When will I receive my code?” tab_id=”1585830214859-c3f026a7-1a3f”][vc_column_text]The code will be sent instantly to your email after successfully completing the payment process.If this is your first purchase, we will do a verification process which might take 1 minute to 24 hours.Your second purchase and beyond will be instant within 1 minute.Still not convinced? See our customer reviews on how fast we deliver! ^ω^[/vc_column_text][/vc_tta_section][vc_tta_section title=”How will I receive my code?” tab_id=”1585830214881-2b9e2649-3688″][vc_column_text]Your code will be sent to the email address you provide on the checkout. Your code will be sent to you in the form of either a code or a scanned card.Along with the order confirmation email, you will also receive another email with the subject:
“Order #xxxx Downloads”. Open the email and click the link of the product to download the card code (scanned image).Please double check your spam folder in case the email from our code server is mistakenly labeled. If you still don’t get your order within 24 hours, please contact our support at http://japancodesupply.com/pages/support[/vc_column_text][/vc_tta_section][vc_tta_section title=”I did not receive any email!” tab_id=”1585830372681-3df6b77e-5bc0″][vc_column_text]For Hotmail and AOL users, your email server might experience delay in receiving emails
(google: “Hotmail / AOL email delay” for a reference).For qq.com and 163.com email users, there have been several cases where qq.com and 163.com email server rejects all emails from us.We recommend using Gmail for prompt receipt of the code.Please use alphabet names when ordering. If you use non-alphabetic characters, your order will not likely be recognised by our system.Please check your junk/spam folder!9 out of 10 inquiries we receive often end up finding the email containing the code mistakenly labeled as junk.Finally, if your order is flagged as suspicious by our automated system (one such trigger would be placing the order using a VPN or using a fake information), it will be put under review until one of our staff members manually checks it over.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column]

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